qqph Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply throughout:

• "Platform" refers to the qqph website at qqph.pro, its subdomains, mobile browser interface, and all associated digital services operated under the qqph brand.
• "Player" / "User" / "Account Holder" refers to any individual who has registered a qqph account and is using the Platform's services.
• "Account" means the personal registered account created by a Player on qqph, including their balance, transaction history, bonus status, and profile information.
• "Real Money Gaming" refers to any wagering activity on qqph that involves actual Philippine Peso (₱) balance, whether funded by deposit or by qualifying bonus credits.
• "Bonus Funds" refers to any promotional credits, free spin values, cashback amounts, or other incentive allocations credited to a Player's account by qqph under specific promotional terms.
• "Wagering Requirement" refers to the number of times Bonus Funds must be wagered before they become eligible for withdrawal as real money, as specified on the Bonus page for each individual promotion.
• "KYC" (Know Your Customer) refers to the identity verification process qqph conducts to confirm a Player's identity, age, and source of funds in compliance with PAGCOR regulatory standards.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government body that regulates gaming activities in the Philippines.
• "Prohibited Conduct" refers to any action listed under Section 8 of these Terms that is expressly forbidden on the Platform.

By accessing, browsing, or using any part of the qqph Platform — including creating an account, making a deposit, claiming a bonus, or placing a wager — you unconditionally accept and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

Your acceptance is indicated by:

• Checking the "I agree to the Terms & Conditions" checkbox during account registration;
• Continuing to use the Platform after any published amendment to these Terms takes effect; or
• Making any financial transaction (deposit or withdrawal) through the qqph cashier.

If you are accessing the Platform on behalf of a third party, you represent that you have the authority to bind that party to these Terms. qqph reserves the right to request proof of such authority at any time.

These Terms supersede any prior agreement, understanding, or representation between you and qqph, whether written or verbal, relating to the subject matter hereof.

To register and maintain a qqph account, you must satisfy all of the following eligibility requirements at all times:

1. Age: You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as mandated by applicable law and PAGCOR regulations. qqph strictly enforces this requirement and will conduct age verification as part of the KYC process.
2. Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Philippines. Persons under any form of legal guardianship or with restricted legal capacity may not register.
3. Jurisdiction: You must be accessing the Platform from a jurisdiction where online gaming is legally permitted. It is your sole responsibility to verify the legality of online gaming in your location before registering. qqph makes no representations that access to or use of the Platform is lawful in all jurisdictions.
4. Not Self-Excluded: You must not be subject to any self-exclusion order, voluntary or regulatory, from the qqph Platform or from any PAGCOR-regulated gaming venue at the time of registration or continued use.
5. Single Account: You may only maintain one active qqph account per person. Registration of multiple accounts is strictly prohibited regardless of the device, email address, or payment method used.

During registration, you agree to provide accurate, current, and complete information. qqph reserves the right to request supporting documentation — including a government-issued Philippine ID (PhilSys card, passport, UMID, driver's license, or SSS card) — to verify the information provided. Accounts with unverified or false registration details may be suspended pending investigation.

As an Account Holder, you bear full responsibility for all activity conducted through your qqph account. Specific obligations include:

• Confidentiality of Credentials: You must keep your qqph login password strictly confidential. You must not share your credentials with any third party, including family members, friends, or agents. qqph will not be liable for any losses arising from unauthorized account access due to a Player's failure to protect their login details.
• Prompt Reporting: If you suspect unauthorized access to your account, you must notify qqph support immediately via live chat. Failure to report suspected unauthorized access in a timely manner may limit qqph's ability to take remedial action.
• Account Accuracy: You are responsible for keeping your registered contact information — including email address and mobile number — current and accurate. qqph uses these details for account verification, withdrawal processing, and security alerts.
• Personal Use Only: Your qqph account is for your personal use only. You may not allow any other person to use your account or place wagers on your behalf. Accounts used by third parties will be suspended.
• No Transfer: qqph accounts, balances, and bonuses are non-transferable. You may not sell, transfer, or assign your account or any balance therein to any other person.

All financial transactions on qqph are conducted exclusively in Philippine Peso (₱). The following terms apply to deposits and withdrawals:

Deposits:

• Minimum deposit is ₱100 via GCash or PayMaya. Minimum deposit amounts for other payment methods (BPI, BDO, Metrobank, Visa/Mastercard, USDT Crypto) are specified in the cashier at the time of transaction.
• All deposit payment methods must be registered in the same name as the qqph account holder. Third-party deposits are strictly prohibited.
• qqph does not charge deposit processing fees. However, your bank or e-wallet provider may apply their own transaction fees, which are outside qqph's control.
• Deposits are typically credited to your qqph account balance within minutes. Delays may occur due to bank processing times or network conditions, particularly for bank transfer methods.

Withdrawals:

• Withdrawals will only be processed to the same payment method and account name used for deposit, in compliance with anti-money laundering requirements.
• A fully completed KYC verification — including submission of a valid government-issued Philippine ID — is required before any withdrawal is processed.
• Minimum withdrawal amount is ₱500. Maximum withdrawal limits per transaction and per day are displayed in the cashier and may vary by payment method and account tier.
• GCash withdrawals are typically processed within 15 minutes of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution.
• qqph reserves the right to conduct additional verification checks before processing withdrawal requests above certain thresholds, in accordance with PAGCOR compliance requirements.
• Any bonus funds that have not met the applicable wagering requirement at the time of a withdrawal request will be forfeited.

qqph offers various bonuses and promotions to registered players. All bonuses are subject to the following general terms, as well as any specific terms published on the Bonus page at the time of the offer:

• Bonuses are available to eligible registered players only. qqph reserves the right to determine player eligibility at its sole discretion.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated.
• Bonus Funds are subject to wagering requirements before withdrawal. The specific wagering multiplier, eligible games, minimum odds (for sportsbook bonuses), and time limits for each promotion are detailed on the Bonus page.
• Not all games contribute equally to wagering requirements. Live casino games, table games, and certain slot titles may have reduced contribution percentages. Contribution rates per game category are listed in the bonus terms for each offer.
• qqph reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that any already-claimed bonuses will be honored under the terms applicable at the time of the claim.
• Any evidence of bonus abuse — including but not limited to: claiming bonuses across multiple accounts, exploiting software errors, or placing low-risk wagers to satisfy wagering requirements — will result in bonus cancellation and may result in account suspension.
• Bonuses cannot be exchanged for cash prior to meeting wagering requirements, and cannot be transferred between accounts.

All casino games, bingo rooms, and slot titles available on qqph operate under the following principles:

• Certified RNG: All non-live casino games on qqph use a certified Random Number Generator (RNG) to determine game outcomes. The RNG is independently tested and certified to ensure that results are random, unpredictable, and not influenced by any external factor, including the size of the player's bet or their previous results.
• Live Dealer Games: Live dealer games are streamed in real time from professional studio environments. Results are determined by physical game elements (cards, roulette wheel, dice) and are not subject to software manipulation.
• Published RTPs: Return-to-Player (RTP) percentages for slot titles are published by the respective game providers and are available within each game's information panel. qqph does not alter RTP configurations below the values set by game providers.
• Game Malfunction: In the event of a software malfunction, technical error, or network disconnection during an active game round, the round outcome will be voided and any wager placed for that round will be returned to the player's balance. Wins arising from malfunctions are not valid and will not be paid.
• Disputed Results: If you believe a game result is incorrect, contact qqph support via live chat within 72 hours of the disputed round. Provide the game name, date and time, and round ID (visible in the game history). qqph will investigate and respond within 5 business days.

The following actions are strictly prohibited on the qqph Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where required by law:

• Registering or attempting to register more than one account, including through the use of different email addresses, mobile numbers, or payment methods.
• Providing false, misleading, or incomplete information during registration or KYC verification.
• Using the Platform if you are under 21 years of age, or allowing a person under 21 to use your account.
• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in any game or to manipulate game outcomes.
• Engaging in any form of collusion with other players, including coordinating bets in live poker or multiplayer games to exploit other players or the Platform.
• Exploiting software errors, display glitches, or any technical vulnerabilities. Any wins accrued through known software errors must be reported to qqph support and will not be honored.
• Conducting any transaction that constitutes or facilitates money laundering, fraud, or any other financial crime under Philippine law.
• Using a VPN, proxy server, or similar technology to misrepresent your geographic location or bypass any access restriction imposed by qqph.
• Engaging in chargebacks or disputed transaction claims with your bank or e-wallet provider in bad faith while retaining winnings derived from the disputed funds.
• Harassing, threatening, or abusing qqph staff, live dealer hosts, or other players through any communication channel on the Platform.

qqph is committed to promoting responsible gaming practices among all Filipino players. Gaming on qqph should be entertainment — not a financial strategy, an escape from stress, or a compulsion. We provide the following tools to help players stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit ceilings that are enforced at the cashier. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a set duration, helping you monitor and manage your gaming time.
• Reality Check: Optional pop-ups that display your net session result at regular intervals, keeping your gaming activity visible and conscious.
• Self-Exclusion: Voluntary self-exclusion periods ranging from 24 hours to permanent closure are available through Account Settings or by contacting support. During a self-exclusion period, your account will be locked, and you will not be permitted to register a new account.
• Account Closure: If you wish to close your qqph account permanently, contact support via live chat. Any remaining real-money balance will be returned to your registered withdrawal method after all pending wager settlements.

qqph takes the 21+ age requirement with full seriousness. If you believe a minor has accessed or registered on the Platform, please contact support immediately so we can investigate and take appropriate action.

For a complete overview of responsible gaming resources — including self-assessment tools and external support organizations available to Filipino players — visit the qqph Responsible Gaming page.

All content on the qqph Platform — including but not limited to: the qqph logo, brand name, website design, graphics, game interfaces, promotional materials, written content, software code, and database structures — is the exclusive property of qqph or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal entertainment purposes only. This license does not permit you to:

• Copy, reproduce, distribute, or publish any content from the Platform without express written consent from qqph;
• Modify, adapt, translate, or create derivative works based on any Platform content;
• Reverse-engineer, decompile, or disassemble any software component of the Platform;
• Use the qqph brand name, logo, or any associated marks in any manner that implies endorsement, affiliation, or sponsorship without prior written authorization.

Any unauthorized use of qqph intellectual property may result in account termination and legal action under applicable Philippine intellectual property laws.

To the maximum extent permitted by applicable law, qqph, its directors, employees, agents, and licensors shall not be liable for any of the following:

• Any direct, indirect, incidental, special, punitive, or consequential loss or damage arising from your use of or inability to use the Platform;
• Loss of funds resulting from unauthorized access to your account due to your failure to protect your login credentials;
• Interruptions or delays in service caused by maintenance, technical failures, internet connectivity issues, or force majeure events beyond qqph's reasonable control;
• Errors in game results that have been corrected in accordance with Section 7 of these Terms;
• Any decision by a competent authority that online gaming is unlawful in your jurisdiction, resulting in restrictions on your ability to access or use the Platform.

Nothing in these Terms limits qqph's liability for death or personal injury caused by its negligence, or for any other liability that cannot be excluded by law.

The Platform is provided on an "as is" and "as available" basis. qqph makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.

qqph reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments may be made for reasons including but not limited to: regulatory changes, changes to the Platform's features or services, legal requirements, or improvements to clarity.

When material changes are made to these Terms, qqph will:

• Update the "Last Updated" date shown at the top of this page;
• Display a notice on the Platform's homepage or via the account notification system for a reasonable period following the amendment.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with any amendment, you must cease using the Platform and may request account closure in accordance with Section 9.

It is your responsibility to review these Terms periodically. qqph recommends checking this page at least once per month to stay informed of any updates.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or any transaction conducted through qqph shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, specifically the courts of Metro Manila.

qqph operates in accordance with PAGCOR regulatory standards. In matters where PAGCOR dispute resolution procedures are applicable, the parties agree to follow those procedures prior to initiating court proceedings.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms & Conditions, wish to raise a dispute, or need to report a suspected violation, please contact the qqph support team through the following channel:

For formal dispute resolution, submit a written description of the dispute to qqph via email. qqph will acknowledge receipt within 2 business days and provide a substantive response within 10 business days. If a dispute cannot be resolved through direct communication, it will be escalated in accordance with the governing law provisions in Section 13.

For disputes specifically related to responsible gaming — including self-exclusion requests or concerns about a player's account — priority handling is available by marking your email subject line with "RESPONSIBLE GAMING — URGENT."